Sessions can be booked as far in advance as you like.
Groups take a lot of time to plan and organise. We know how valuable they are to families, so we make the commitment to offer groups when we can. However, we can only afford to run them with the assistance of our parents letting us know if they can no longer attend. Groups will have a ‘standby’ list so that if they are shown as full, we may be able to offer places if we have any cancellations.
Please read the following information carefully, before paying to register your child. We would love to be able to offer refunds for unexpected illness etc, but to do this results in groups losing money. In order to be able to continue offering groups, we need to apply the following attendance policy.
Cancellations with more than 24 x hours notice will have fees reimbursed or kept as a credit for future sessions.
Cancellations and with less than 24 x hours notice will not be reimbursed. This fee will be waived if we can successfully fill your place with another child.
Non-attendance without notice will not be reimbursed.
Sometimes children are not able to participate appropriately in the group, despite their best efforts. Should this happen, we may be better able to support your family by discontinuing your child’s participation in the group program and spending some time working with you to give you some suggestions on how to target particular areas at home.